Frequently Asked Questions
General Questions
Why does our company require uniforms?
Uniforms help create a professional and cohesive look, promote brand identity, and ensure that all employees adhere to the company's dress code standards.
How do I know my uniform size?
Please refer to our size chart available on the product page. You can also visit our fitting guide for detailed instructions on how to measure yourself accurately.
Why are some colors out of stock?
Specific colors of certain styles may not be in our current rotation of colors. We do our best to have deep inventory of a variety of colors available in all our different styles!
Ordering and Delivery
How do I place an order for my uniform?
Simply log into the company store, select the uniform pieces you need, choose your size, and add them to your cart. Proceed to checkout and follow the instructions to complete your purchase.
How long will it take to receive my uniform?
Standard delivery time is 7-10 business days.
Can I track my order?
Yes, you will receive an email with tracking information once your order has shipped.
Exchanges and Returns
What if I order the wrong size?
If you order the wrong size, you can exchange your uniform for the correct size within 30 days of receiving your order. Please ensure the item is in its original condition and packaging. Visit our returns and exchanges page for detailed instructions.
Can I return my uniform?
Yes, you can return non-customized items within 30 days of receipt for a full refund. Customized items can only be returned if there is a defect or error in the customization. Please refer to the returns policy for more information.
Who pays for return shipping?
The company covers return shipping costs for exchanges and returns due to defects or errors. For other returns, the shipping cost is the responsibility of the employee.
Care and Maintenance
How should I care for my uniform?
Each uniform piece comes with care instructions on the label. Generally, machine washing in cold water and tumble drying on low heat are recommended. Avoid using bleach and harsh chemicals.
Can I dry clean my uniform?
Most uniform pieces can be dry cleaned. However, always check the care label for specific instructions related to your uniform item.
Additional Support
Who do I contact if I have issues with my order?
For any issues with your order, please contact our customer service team at [email protected]. Our team is available Monday to Friday, 8 AM to 5 PM.
What if I have a question that's not listed here?
If you have a question that isn't answered here, please reach out to our customer service team. We are here to help!